Patient Privacy Policy 2025 (pdf)
DownloadPLEASE NOTE BULK BILLING IS NOT OFFERED FOR APPOINTMENTS ON WEEKDAYS AFTER 6PM, WEEKENDS OR PUBLIC HOLIDAYS INCLUDING TELEPHONE APPOINTMENTS AND CARE PLANNING.
PAYMENT PRE-AUTHORISATION NOW APPLIES FOR ALL TELEPHONE CONSULTS AND NEW PATIENTS, WHICH INCLUDE CONCESSION CARD HOLDERS AND CHILDREN. PAYMENTS NOT PRE-AUTHORISED WITHIN 2 HOURS OF A CONSULT WILL BE CANCELLED AND OFFERED TO ANOTHER
IF YOU NO LONGER REQUIRE YOUR APPOINTMENT, WE PLEASE ASK YOU CONTACT OUR CLINIC TO CANCEL IT. APPOINTMENTS NOT CANCELLED WITHIN 2 HOURS OF YOUR BOOKING TIME ON ANY DAY, WILL ATTRACT A NON-ATTENDANCE FEE