Patient Privacy Policy 2025 (pdf)
DownloadPLEASE NOTE BULK BILLING IS NOT OFFERED FOR APPOINTMENTS ON WEEKDAYS AFTER 6PM, WEEKENDS OR PUBLIC HOLIDAYS INCLUDING TELEPHONE APPOINTMENTS AND CARE PLANNING.
PAYMENT PRE-AUTHORISATION NOW APPLIES FOR ALL TELEPHONE CONSULTS AND NEW PATIENTS, WHICH INCLUDE CONCESSION CARD HOLDERS AND CHILDREN.
IF YOU NO LONGER REQUIRE YOUR APPOINTMENT, WE PLEASE ASK YOU CONTACT OUR CLINIC TO CANCEL IT. APPOINTMENTS NOT CANCELLED WITHIN 2 HOURS OF YOUR BOOKING TIME ON ANY DAY, WILL ATTRACT A NON-ATTENDANCE FEE